New York State Department of Taxation and Finance
518-45-PRESS (518-457-7377)
geoffrey.gloak@tax.ny.gov

October 17, 2014

NYS Taxpayer Rights Advocate Issues Consumer Alert on Scam Artists Calling to Collect Tax Debt

They “hard sell” on the telephone to convince taxpayers to send money

The New York State Taxpayer Rights Advocate today issued a consumer alert, warning taxpayers to be aware of unsolicited phone calls from scam artists trying to convince them that they owe New York State back taxes.  

“These unscrupulous operators claim to work for an attorney and attempt to convince the person they’re calling to send money directly to them to settle their State tax debt,” said Margaret Neri, who also serves as a deputy commissioner at the New York State Department of Taxation and Finance. “Don’t be deceived by this hard sell. These calls, often threatening in nature, are not coming from the Tax Department – that’s not how we do business.”

Many of the calls are made to the taxpayers from 305-507-8505. The scam artists insist they can settle the taxpayer’s tax liability for a fraction of the total due, and thus avoid collection actions by the Department. Victims of this scam are advised to purchase a money order, generally from one of the popular chain drug stores, and then call back for further instructions on how to remit the payment.

“The perpetrators of this scam attempt to validate themselves by providing personal information—often obtained illegally—to the taxpayer,” Neri said. “While the Tax Department may ask questions to verify a taxpayer, it does not disclose personal information.”  

A Letter First

Neri stressed that the Tax Department has a formal process in place for contacting people with tax issues – and it doesn’t include calling taxpayers about their liabilities “out of the blue.” The Tax Department never calls without first mailing the taxpayer an official notice through the US Post Office, and it doesn’t require the use of only one specific way to make a payment the way the con-artists do.

If you’ve been targeted by this scam, file a consumer complaint online with the NYS Attorney General’s office or call the office’s hotline, (800) 771-7755.

About the Advocate    

The New York State Taxpayer Rights Advocate leads an independent office within the New York State Tax Department. The office works with taxpayers who are unable to resolve an issue with the Department, or whose New York tax debt creates an undue economic hardship. In addition, the Advocate works with the agency to resolve systemic issues.

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New York State Department of Taxation and Finance

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