December 05, 2023
DEPARTMENT OF STATE’S CONSUMER PROTECTION DIVISION ISSUES WARNING AND TIPS FOR CONSUMERS IN PREVENTING PACKAGE THEFTS DURING THE HOLIDAY SEASON
Secretary Rodriguez, “On the heels of Cyber Monday, don’t let the grinch steal your holiday spirit or your packages”
These Measures Can Help Prevent Package Theft and Protect Your Identity this Holiday
For this week’s “Tuesday’s Tips,” the New York Department of State’s Division of Consumer Protection (DCP) shares tips on how you can protect yourself from thieves that are trying to steal both your holiday packages and your identity. Last weekend’s holiday shopping, both online and in-store, set record levels for consumer spending which indicates shopping is showing no signs of slowing down according to the National Retail Federation. The increase can lead to more packages being delivered which could also lead to a rise in thefts of packages from porches or other places around one’s home.
“The rising popularity and convenience of having goods delivered directly to one’s doorstep has unfortunately come with a downside; an increase in package thefts,” said Secretary of State Robert J. Rodriguez. “On the heels of Cyber Monday, don’t let the grinch steal your holiday spirit or your packages and take these preventative measures from the Division of Consumer Protection.”
“As the holiday shopping season is upon us, and online commerce continues to grow, it presents another opportunity for criminals to steal,” said New York State Police Acting Superintendent Dominick Chiumento. “Thieves have no boundaries, and this includes snatching packages off porches and driveways. Remember to always track your packages, schedule deliveries when someone will be home, or have a neighbor assist. Be mindful of what you see in and around your neighborhood, and take note of suspicious behavior, vehicles, plates and activity. Report anything out of the ordinary to law enforcement. Partnered together, we can ensure that special gift gets to where it needs to this year.”
Many consumers have already started their holiday online shopping and anticipate deliveries will arrive in time for the holidays. This is a great time to take some measures to prevent package theft and protect your identity.
Follow these tips to prevent package theft and identity theft while checking things off your shopping list:
Follow the New York Department of State on Facebook, Twitter and Instagram and check in every Tuesday for more practical tips that educate and empower New York consumers on a variety of topics. Sign up to receive consumer alerts directly to your email or phone here.
The New York State Division of Consumer Protection provides resources and education materials to consumers on product safety, as well as voluntary mediation services between consumers and businesses. The Consumer Assistance Helpline 1-800-697-1220 is available Monday to Friday from 8:30am to 4:30pm, excluding State Holidays, and consumer complaints can be filed at any time at www.dos.ny.gov/consumer-protection.
For more consumer protection tips, follow the Division on social media at Twitter: @NYSConsumer and Facebook: www.facebook.com/nysconsumer