STATE OF NEW YORK

Public Service Commission

Audrey Zibelman, Chair

Three Empire State Plaza, Albany, NY 12223
Further Details: James Denn
James.denn@dps.ny.gov | 518.474.7080

14073

November 26, 2014

PSC Extends Hours to Assist With Storm Preparation and Restoration

Information on Consumer Services Available

Albany, NY—The New York State Public Service Commission (Commission) today announced the Department of Public Service will extend its Call Center Helpline hours beginning Wednesday, November 26 until 7:30 P.M., and continuing Thursday, November 27, from 9:00 A.M. to 5:00 PM, and Friday, November 28, from 7:30 A.M. to 7:30 P.M., as needed, to assist utility customers in storm preparation and restoration efforts.  The Department of Public Service Call Center Helpline can be reached by calling (800) 342-3377.

 

Meanwhile, Commission staff will continue to monitor the utilities efforts throughout the storm and during the restoration period. Utilities are prepared to respond to power disruptions.

How to Contact Your Utility:

Central Hudson: (845) 452-2700 or (800) 527-2714, or go to www.centralhudson.com

Con Edison: (800) 75-CONED (800-752-6633), or go to www.coned.com

PSEG-Long Island: (800) 490-0025, or go to www.psegliny.com

National Grid (Upstate Electricity): (800) 867-5222

National Grid (Upstate Gas): (800) 642-4272

National Grid (Metro Area Gas): (718) 643-4050

National Grid (Long Island Gas): (800) 490-0045

NYSEG (Electricity): (800) 572-1131, or go to www.nyseg.com

NYSEG (Gas): (800) 572-1131

Orange & Rockland: (877) 434-4100, or go to www.oru.com

RG&E (Electricity): (800) 743-1701, or go to www.rge.com

RG&E (Gas): (800) 295-7323

 

Utilities can provide customers with storm and safety information or customers can call the Department’s Call Center for information.  The PSC Helpline can be reached by calling (800) 342-3377.

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