February 27, 2018
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New Metro-North Schedules Take Effect on Sunday, March 18 to Accommodate White Plains Station Enhancement Project and Track ImprovementsNew Schedules Reflect Railroad’s On-Going Efforts to Enhance Service
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Metro-North Railroad today announced that new Harlem Line schedules and minor changes to Hudson Line schedules take effect on Sunday, March 18. There are no changes to New Haven Line schedules.
The new schedules allow Metro-North to begin an extensive three-year project to transform the White Plains station, making it safer, brighter, cleaner and easier to navigate.
The general scope of the $94 million investment in the station includes improved station entrances, new signage, platforms, energy efficient LED lighting, benches with USB chargers, station dashboards and totems to provide convenient access to information, upgrades to customer restrooms, as well as Wi-Fi and cellular connectivity. The station’s interior will get a major make-over; crews will install new wall panels, ceiling tiles and fixtures.
The White Plains Station is located in two-track territory. Indeed, the two-track segment across the nearly five miles between the vicinity of Scarsdale and North White Plains is the busiest
segment of two-track railroad in Metro-North’s system, with more than 200 weekday trains.
For the duration of the White Plains project, one of the two tracks will be removed from service during off-peak and weekend hours to allow construction crews to have access to the platforms and to perform their work safely. The construction will not affect peak-hour weekday service, and peak-hour schedules remain unchanged.
While the first phase of improvements to the White Plains station is underway, Metro-North crews will also be out in force rehabilitating track between Scarsdale and Hartsdale. This work lays the foundation for plans to begin refurbishing both stations next year and requires off-peak single-tracking between Scarsdale and Hartsdale.
Elsewhere along the line, between Brewster and Southeast, crews will replace switches. This work requires single-tracking on weekends for three months for approximately 10 miles of track between Goldens Bridge and Southeast stations. To accommodate this track work, off-peak service will be reduced from half-hourly to hourly. Off-peak half-hourly service will return with the fall 2018 schedule.
Details of the changes by line are as follows:
Harlem Line, Weekdays:
Harlem Line, Weekends:
Hudson Line:
New Haven Line:
Many Channels for Service Updates
Information about the planned service changes noted in this press release, and all planned service changes, is available through Metro-North Railroad’s real-time service information sources:
Email and text message service updates – Customers are urged to sign up to receive the alerts by visiting MyMTAAlerts.com. To avoid unwanted messages, a user can tailor the messages to the specific branch, and the specific times of day.
MTA.info – The rail tab of the “Service Status” box at the left side of www.MTA.info
is always the definitive source for the latest status for each branch, updated every minute. In addition, customers can visit www.mta.info/mnr to see special service notices in the upper center of the page.
@MetroNorth on Twitter – Twitter users can follow @MetroNorth to receive updates of a similar nature to the email and text alerts, shortened to fit Twitter’s format.
Metro-North Train Time app – Customers who use the Metro-North Train Time app will see up-to-the-minute status for each upcoming train at each station. The app is available via the Apple Store for iOS devices or Google Play Store for Android along with MTA eTix - Metro-North Railroad’s mobile ticketing app which allows customers to buy Metro-North tickets on their mobile device -- anytime, anywhere. As a caution, trains that start out their trips on time may experience delays en route.
The above communications channels can be accessed while at home or on the go. For customers who are located at stations, Metro-North will post the latest service updates on digital signs at station platforms and will make audio announcements over public address systems, and on-board announcements made by train crews.
For those who prefer the telephone, information is available from the Metro-North’s Customer Service Center by calling 511, the New York State Travel Information Line, and saying: “Metro-North Railroad.” For customers calling from Connecticut, the number is: 877-690-5114. Those who are deaf or hard of hearing can use their preferred service provider for the free 711 relay to reach Metro-North at 511.
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