“We're relieved on behalf of our customers and employees that the City has agreed to do more to provide safe shelter for homeless New Yorkers but it should not have taken a global pandemic for the City to do a job the MTA has called on it to do for years. The MTA is taking trains out of service at end-of-line and other stations for a short period of time to improve safety and cleanliness while mitigating any impact on essential workers. Right now, the City should step up and ensure NYPD and social service presence at every end-of-line station by the end of the week and commit to this effort long term. We have had to resort to hiring private security guards to serve as the eyes and ears of our system instead. The Mayor should get out of his car and into the subways so he can see what is really going on and solve the problem of his own making. Our mass transit system is the lifeblood of New York City and it has never been more important.”