New York State Department of Taxation and Finance November 13, 2020
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Beware of Bogus Collection Companies that Offer to Settle Tax DebtNYS Tax Department warns of pandemic-related scams and shares helpful tips to avoid impostors posing as debt collectors |
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The New York State Department of Taxation and Finance today alerted taxpayers to a variety of scam letters being mailed to New Yorkers that offer to assist in settling outstanding tax debt.
The Tax Department is not sending these letters, nor are these companies affiliated with New York State or working on its behalf in any way. To help New Yorkers protect themselves, the Tax Department has posted examples of bogus collection letters to its website and shared tips on how to spot a scam, how to report it, and how to get the most accurate information about any taxes owed to New York State. You can view examples of these bogus collection letters and how they compare to official Tax Department correspondence here.
“These callous fraudsters, attempting to prey upon unsuspecting victims amid a pandemic, will be held accountable for their actions,” said New York State Commissioner of Taxation and Finance Michael Schmidt. “I urge New Yorkers to be vigilant because these letters have been landing in mailboxes across New York. If a letter seems suspicious, please check with us.” How to recognize a scam
The Tax Department never threatens arrest or revocation of passports. A legitimate letter from the department will include:
A legitimate private collection agency will:
How you can protect yourself
To protect yourself, you may wish to create an Online Services (OLS) account to more efficiently handle tax matters with New York State. With an OLS account, you can view any outstanding tax bills and related notices, and electronically provide additional information about your tax return if necessary. This is the most efficient, secure, and accurate way to communicate with the Tax Department. If you think you’ve been contacted by an impostor or fraudster claiming to be from the New York State Tax Department or a collection agency, visit the Tax Department’s Report an impersonation scam to learn how to report it. The Tax Department promptly reviews each complaint and takes corrective action when appropriate.
How private collection works
The Tax Department does occasionally work with private debt collection agencies. However, the Department notifies a taxpayer by letter that their collection case could be transferred to a private collection agency.
The private agency will then attempt to contact these taxpayers by mail and by phone to resolve the balance due. The contractor is authorized to discuss payment options, including setting up an Installment Payment Agreement (IPA) with taxpayers. However, all payments must be made directly to the New York State Department of Taxation and Finance.
Collection agencies are required to respect taxpayer rights and comply with all applicable federal, state, and local laws. In addition, the private firm can’t take enforcement actions against any taxpayer or assets located within New York State.
Taxpayers shouldn’t respond to calls if they’re unaware of having any tax debt. To check for unpaid tax debt, they can create an Online Services account or contact the NYS Tax Department at 518-457-5434. |
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