The Metropolitan Transportation Authority (MTA) today announced the locations of 12 outdoor pop-up events and five outreach events in partnership with the MTA’s Mobile Sale Vehicles to engage with customers in person and gather feedback on the latest version of the Queens Bus Network Redesign beginning Monday, March 25. Since the release of the Proposed Final Plan in December 2023, the MTA has met with and presented to community boards, elected officials, community institutions and other stakeholders. Details of future events including five open houses will be announced at a later date.

With the release of the Proposed Final Plan in December 2023, the MTA also launched the Future Trip Planner, which allows customers to input a start and end location and see an overview of their trip with the bus route changes in effect. The Future Trip Planner is populated with data from the schedules written for the Proposed Final Plan, which is now available for download on the Queens Bus Network Redesign project page. 

“Queens is the borough most reliant on good bus service and it is critical that this redesign deliver service improvements to the hundreds of thousands of riders who need it,” said NYC Transit President Richard Davey. “By listening to and working with customers and communities across the World’s Borough, we’ve developed a plan to improve connections, speed up trips, and reduce wait times. We are committed to giving Queens bus riders even more in-person opportunities to learn, ask questions, and comment on the plan directly during these pop-up events, which are scheduled during peak travel times to reach as many people as possible. I look forward to hearing from customers directly and delivering the modern, better bus network Queens deserves.”

The Redesign Team will be out in communities across Queens at the dates listed below from 4:00 p.m. to 7:00 p.m. In case of inclement weather, events may be rescheduled so customers are advised to check the project webpage before heading out to an event.

• Monday, March 25: 165 St Bus Terminal, underneath the canopy of the bus bays.
• Tuesday, March 26: Flushing-Main St , on the central mezzanine of the subway station.
• Wednesday, March 27: Queens Center Mall, the northwest corner of Queens Blvd and Woodhaven Blvd.
• Tuesday, April 2: Jamaica-179 St , on the central mezzanine.
• Wednesday, April 3: Myrtle-Wyckoff Pedestrian Plaza outside of   subway station (between Gates Av & Palmetto St).
• Wednesday, April 3: Rockaway Park- Beach 116 St   subway station main entrance. 
• Monday, April 8: Diversity Plaza near Jackson Heights 74 St-Roosevelt Av      subway station (between Broadway & 74 St). 
• Tuesday, April 9: Woodhaven Blvd southbound bus median outside the Rockaway Blvd  subway station (in front of PC Richard & Son).
• Monday, April 15: Queens Village LIRR Station, at the corner of Springfield Blvd and Amboy Ln.
• Tuesday, April 16: Union Tpke and Utopia Pkwy, on the southeast corner.
• Wednesday, April 17: Lefferts Blvd-AirTrain Station, near the Q3, Q10, and B15 bus stops. 
• Wednesday, April 17: Queens Plaza South and 28 St, on the southwest corner of the intersection.

Mobile Sales Pop-ups

In partnership with the MTA’s Mobile Sales team, the Queens Bus Network Redesign team will be on-site at five Mobile Sales locations this spring to meet with bus customers, talk about the Proposed Final Plan and routes proposed in their neighborhood, and collect feedback.

• Monday, April 8 from 11a.m.-2p.m.: Ditmars Blvd and 23 Av in Astoria.
• Tuesday, April 16 from 10a.m.-2p.m.: Rochdale Community Center.
• Thursday, April 18 from 10a.m.-12p.m.: Allen Community Senior Citizens Center in Jamaica.
• Friday, May 3 from 1p.m.-3p.m.: Rego Center Mall, outside Marshall’s.
• Monday, May 13 from 10a.m.-12p.m.: Bay Terrace Shopping Center, Bell Blvd and 24 Av.

In addition to meeting with the Queens Bus Network Redesign team, the following services are offered at the Mobile Sales Vehicles:

• Get help with a Reduced-Fare application
• Transfer MetroCard balances (Full fare and Reduced-Fare)
• Exchange a damaged Reduced-Fare MetroCard for a temporary replacement
• Report a lost/stolen Reduced-Fare MetroCard
• Ask our team about any MetroCard-related issues
• Sign up for OMNY

Mobile Sales schedules are subject to change and all events are weather dependent, so customers are advised to check the website before visiting.

The public is always welcome to visit the Queens Bus Network Redesign project webpage and visit individual route profiles to learn more about their bus route and of any proposed changes. The route profiles provide a helpful summary of proposed changes, frequencies, and a map clearly outlining the new and existing routings, and portions where service is either discontinued, shortened or extended.