For Maximum Security, Deposit Your Check in your Local Post Office Lobby

Secretary Rodriguez said, “When paying your taxes, deposit your check in the lobby of your Post Office for maximum security. Check washing scams can really hurt your wallet which is why I encourage New Yorkers to follow our tips to protect yourself and your business.”

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As tax season approaches, the NYS Department of State’s Division of Consumer Protection is providing consumers with guidance to avoid mail theft and check washing schemes. Check washing schemes involve thieves stealing checks, often in bulk from U.S. Postal Service mail collection boxes and use common chemicals like nail polish remover to erase (or “wash”) the payee and dollar amount while preserving the check’s original signature. These scammers can then profit from making checks out to themselves or selling the stolen, signed blank checks. 

According to the US Financial Crimes Enforcement Network (FinCEN), the number of check fraud crimes nationwide surged in 2020 and has worsened each year since. In 2022, FinCEN received over 680,000 suspicious activity reports related to check fraud, almost twice number recorded in 2021. 

Secretary of State Robert J. Rodriguez said, “When paying your taxes, deposit your check in the lobby of your Post Office for maximum security. Check washing scams can really hurt your wallet which is why I encourage New Yorkers to follow our tips to protect yourself and your business.” 

Acting Tax Commissioner Amanda Hiller said, “Taxpayers need to be especially careful when conveying payments through the mail. Follow the steps recommended below and consider electronic filing of state and federal taxes to protect yourself.”

U.S. Postal Inspection Service Inspector in Charge of the New York Division, Daniel B. Brubaker said, “When thieves violate the sanctity of the mail, the U.S. Postal Inspection Service will spare no resource to bring these nefarious individuals to justice for their crimes. Our persistence in investigating these crimes, along with recent enhancements to USPS equipment and other prevention efforts, are the many ways we ensure the public’s trust in the U.S. Mail.”

Follow these tips to avoid mail theft and check washing scams:

TIPS TO AVOID CHECK WASHING:

• For maximum security: Go directly to the post office to deposit mail. If you need to use a public U.S. Postal Service collection box, try to do so before the last pickup of the day to minimize the amount of time the check spends in the box.
• Check your mailbox frequently: Don’t leave mail in your mailbox overnight.
• Hold mail at your local post office: If you are going to be away from home and can’t check your mail, request to have your mail held at your local post office or have a trusted neighbor pick it up until your return. You can submit a USPS Hold Mail request online at www.usps.com/manage/hold-mail.htm or in-person at your local post office.
• Use black gel pens: Gel pens may have ink that thieves have greater difficulty erasing compared to standard ballpoint pens.
• Sign up for informed delivery from USPS: Informed delivery services allow consumers to receive a daily email with pictures of all letter-sized mail for that address each day. You can sign up online at www.usps.com/manage/informed-delivery.htm
• Review your checking account regularly: Look out for unusual or unexpected withdrawals from your bank account and take time to confirm when your checks clear.

What to do if you experience check washing:

• Contact your bank immediately.
• File a police report.
• Report the check washing to the United States Postal Inspection Service at 1-877-876-2455 or www.uspis.gov/report
  

About the New York State Division of Consumer Protection

Follow the New York Department of State on Facebook, Twitter and Instagram and check in every Tuesday for more practical tips that educate and empower New York consumers on a variety of topics. Sign up to receive consumer alerts directly to your email or phone here.

The New York State Division of Consumer Protection provides resources and education materials to consumers on product safety, as well as voluntary mediation services between consumers and businesses. The Consumer Assistance Helpline 1-800-697-1220 is available Monday to Friday from 8:30am to 4:30pm, excluding State Holidays, and consumer complaints can be filed at any time at www.dos.ny.gov/consumer-protection.

For more consumer protection tips, follow the Division on social media at Twitter: @NYSConsumer and Facebook: www.facebook.com/nysconsumer.