May 09, 2022
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MTA Announces Planned Service Changes on the J and M Lines Beginning Memorial Day Weekend |
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Section of and Lines Undergoing Critical Switch Replacements Four Weekends Beginning May 27, Free Shuttle Buses Will Replace Train Service Between Broadway Junction and Marcy Avenue Fourteen Consecutive Weekends Beginning May 27, Free Shuttle Buses Will Replace Service Between Middle Village-Metropolitan Avenue (Queens) to Either Myrtle Av/Broadway, Flushing Av/Broadway or Marcy Avenue The Metropolitan Transportation Authority (MTA) is advising customers of service changes on the and lines beginning Memorial Day weekend. The service changes will accommodate critical switch replacements that are essential for operating service along the and lines in a safe and efficient manner. The switches have reached the end of their useful lives. In addition to the free shuttle bus service, the and trains, which are the best alternatives for many customers, will operate between Broadway Junction and Manhattan during these service outages. Train Service Changes For four weekends beginning on May 27, shuttle buses will replace normal train service between Broadway Junction and Marcy Avenue during the following times:
Train Service Changes For fourteen consecutive weekends beginning on May 27, shuttle buses will replace normal service between Middle Village-Metropolitan Avenue (Queens) and either Myrtle Av/Broadway, Flushing Av/Broadway or Marcy Avenue during the following times:
The free shuttle bus between Metropolitan Av and Marcy Av will run only the 4 weekends while the is also out, May 27-30, June 3-5; June 17-19; June 24-26. On June 10-12, the bus will operate between Metropolitan Av and Myrtle Av. All remaining weekends, the bus will operate Metropolitan Av to Flushing Av. Channels for Service Updates Information about planned service changes is available through the MTA’s many real-time service information sources. MYmta app – Customers who use the comprehensive MYmta smartphone app will see real-time travel information for all MTA services in one place. Live Subway Map – The Live Subway Map shows the real-time position of trains, illustrates planned service changes at any given time, highlights accessible stations, and much more. Email and text message service updates – Customers are urged to sign up to receive alerts, tailored by specific branch and time of day, by visiting www.MyMTAAlerts.com. Twitter – Twitter users can follow @MTA, @NYCTSubway, and @NYCTBus, to receive dynamic service updates and customer service support. WhatsApp - NYC Transit also provides customer service via WhatsApp, in order to reach as many customers as possible particularly non-native English speakers. NYCT uses Google Translate to provide support to customers in their native language. These communication channels can be accessed while at home or on the go. For customers who are located at stations, the MTA will post the latest service updates on digital signs at station platforms and will make audio announcements over public address systems, and on-board announcements made by train crews. For those who prefer to contact the MTA by telephone, information is available by dialing 511, the New York State Travel Information Line. For customers calling from Connecticut, the number is 877-690-5114. Those who are deaf or hard of hearing can use their preferred service provider for the free 711 relay to reach the MTA at 511. |
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