ITS
angela.liotta@its.ny.gov

September 20, 2016

New York State Office of Information Technology Services Among Winners of the 2016 Best of New York Awards

ITS Honored with Three Best of NY Awards during Annual NYS Digital Government Summit

The New York State Office of Information Technology Services (ITS) announced today that they are among the winners of the 2016 Best of New York Awards. ITS received awards in three areas, Best Mobile Project, Best Data Analytics/Business Intelligence Project, and Most Innovative IT Workforce Initiative.

 

In its 13th year, the Best of New York Awards program recognizes public-sector professionals and local government organizations for their dedication and contributions to advance information technology in New York.

 

“Congratulations to the 2016 Best of New York awardees,” said Margaret Miller, New York State Chief Information Officer. “ITS is leading the way in utilizing new and innovative technologies to ensure government works smarter for citizens and businesses.  This recognition serves as a testament to the enormous talent there is in ITS and to the important work our team members do.”

 

“Ingenuity, collaboration and a lot of hard work on the part of New York government departments have yielded great innovations that are improving government interactions with citizens,” said Todd Sander, Executive Director of the Center for Digital Government. “We are honored to present this year’s Best of New York winners and recognize their exemplary dedication to enhancing services for New Yorkers.”

 

Winners are selected based on a number of criteria, including collaboration among agencies, innovative use of technology, economic benefits and improving public services and business processes. During the event, 36 ITS employees were also recognized with the Outstanding IT Service and Support Award.

 

2016 ITS Best of New York Awardees include:

 

  • Best Mobile/Wireless Project for the development of the New York State Veteran mobile application. Developed in partnership with the New York State Division of Veterans’ Affairs, the application provides access to easy-to-navigate information about valuable state and federal services and resources for the 900,000 Veterans and their families living in New York State.
  • Best Data Analytics/ Business Intelligence Project for AnalyzeNY. AnalyzeNY, developed in collaboration with the Division of Budget and the Department of Civil Service, is a statewide data warehouse designed to improve the State’s analytical reporting capabilities. AnalyzeNY provides a secure, centralized reporting solution for financial and human resource data across all State agencies, as well as reporting structures that are easily customized to an agency’s needs. 
  • Most Innovative IT Workforce Initiative for the Quality Management Center (QMC). The QMC is a service team utilizing and promoting standardized quality assurance tools and processes ensuring that application releases for New York State Human Services agencies are completed with the highest degree of reliability and quality. The QMC has converted the manual testing process to automation testing, allowing more complete testing at a fraction of the time and manpower. This provides quicker timelines for the delivery of application changes, while still maintaining a very high quality product.

 

The Best of New York Awards were presented to the awardees during the annual New York State Digital Government Summit which took place on September 15 and 16 in Albany. The Summit is hosted by the Center for Digital Government and Government Technology, in partnership with the State of New York.

 

The New York State Digital Government Summit is one of the largest technology conferences for state and local government held in New York. More than 750 people came together to learn from industry experts and to participate in educational opportunities on workforce development, technology, cybersecurity, and disaster preparedness.

 

During the Summit, Matthew Millea, Deputy Director of New York State Operations, highlighted Governor Andrew M. Cuomo’s commitment to embrace technology to better engage and communicate with New York’s citizens, businesses and visitors to the State. Margaret Miller, New York State Chief Information Officer and Mahesh Nattanmai, New York State Executive Deputy Chief Information Officer presented IT accomplishments to improve the delivery of critical services to agency partners, and to the citizen and businesses who rely on State services.

 

A special awards ceremony was also held during the Summit to honor this year’s recipient of the 2016 Hugh L. Carey Leadership Award for Outstanding Public Stewardship. The Award, presented by the Center for Digital Government and Government Technology, and New York State, was created in the memory of the late Governor Carey to recognize and honor a New Yorker who, through their commitment to public service, has demonstrated leadership, dedication and guidance to improve the future well-being of all New Yorkers by opening doors to innovations.

 

Nonie Manion, Executive Deputy Commissioner of the New York State Department of Taxation and Finance, received the 2016 Hugh L. Carey Leadership Award. Executive Deputy Commissioner Manion was honored for her expertise in using technology to advance the work of the Tax and Finance Department. One of Executive Deputy Commissioner Manion’s biggest and most visible successes was her role in the implementation of the Department’s data-driven case identification and selection system (CISS). The CISS system sifts through millions of tax returns, identifying the most suspicious as potentially fraudulent returns improperly seeking refunds. Last year, CISS prevented New York from paying out more than $500 million in fraudulent refunds. Executive Deputy Commissioner Manion is the sixth recipient of the Hugh L. Carey Leadership Award.

 

To learn more about the New York State Office of Information Technology Services visit www.its.ny.gov. For more information on the 2016 NYS Digital Government Summit visit http://www.govtech.com/events/New-York-Digital-Government-Summit.html.

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About ITS

 

The New York State Office of Information Technology Services (ITS) was created in 2012 to transform IT services in an effort to make New York State government work smarter for its citizens and enable the state to be accessible for businesses through the use of technology. ITS provides statewide IT strategic direction, directs IT policy and delivers centralized IT products and services that support the mission of the State. ITS operates data centers 24 hours a day, 365 days a year to support statewide mission-critical applications for over 50 Agencies, over 14 million citizen accounts, 150,000 employee accounts, 60,000 phones, 99,000 desktops and laptops, and 3,433 Virtual Desktop remote connections. ITS operates a secure network of over 1,600 miles of fiber to deliver telecommunications, Internet and Intranet services, enterprise email systems and support, IT training, networking, data storage and processing to State government entities in addition to developing new services in support of citizens, businesses and State Agencies.

 

For more information, visit http://www.its.ny.gov  and follow us on Twitter @nystatecio.

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