The New York State Office of Addiction Services and Supports (NYS OASAS) today announced the opening of the new Gregory E. Polisseni Living Hope Treatment Center in Rochester, operated by Villa of Hope. This new medically supervised withdrawal and stabilization program provides 18 beds to assist individuals who are in withdrawal from substances and connect them with appropriate treatment. OASAS provided more than $4 million in capital funding for this project, and is also supporting the program with $540,000 in annual operational funding.

“Helping people stabilize and manage their withdrawal from substance use disorders is an important part of the continuum of addiction care. It is often the first step for many people in their journey to becoming healthier.” OASAS Commissioner Chinazo Cunningham said. “The opening of this new program continues our efforts to meet the needs of people across New York State, and provide them the help and resources they need to live healthier lives.”

Withdrawal and stabilization programs, often referred to as detox, provide immediate care for individuals who are intoxicated or incapacitated by substance use. These programs manage the medical and psychological complications of withdrawal, and assess and refer individuals to further treatment as appropriate.

The Gregory E. Polisseni Living Hope Treatment Center will provide short-term, around the clock care for people in withdrawal, and direct them towards other services in the community. It is located at 3300 Dewey Ave in Rochester.

In addition to this program, Villa of Hope also operates programs that offer residential rehabilitation services for youth and outpatient treatment for addiction, as well as community prevention services.

 
Christina Gullo, President/CEO of Villa of Hope, said “Individuals and families seeking help should not have to travel outside Monroe County to find it. We need to eliminate barriers and stigma to get people the help they need – when and where they need it. Drugs are killing our friends, neighbors, and young people – they are killing our communities. We all need to step up and take on this challenge. Villa of Hope is grateful to partner with NYS OASAS to tackle this crisis and serve individuals with substance use needs in our new Living Hope Treatment Center.”

The New York State Office of Addiction Services and Supports oversees one of the nation’s largest substance use disorder systems of care with approximately 1,700 prevention, treatment and recovery programs serving over 680,000 individuals per year. This includes the direct operation of 12 Addiction Treatment Centers where our doctors, nurses, and clinical staff provide inpatient and residential services to approximately 8,000 individuals per year. OASAS is the single designated state agency responsible for the coordination of state-federal relations in the area of addiction services.

New Yorkers struggling with an addiction, or whose loved ones are struggling, can find help and hope by calling the state’s toll-free, 24-hour, 7-day-a-week HOPEline at 1-877-8-HOPENY (1-877-846-7369) or by texting HOPENY (Short Code 467369). 

Available addiction treatment including crisis/detox, inpatient, residential, or outpatient care can be found using the NYS OASAS Treatment Availability Dashboard at FindAddictionTreatment.ny.gov or through the NYS OASAS website. 

If you, or a loved one, have experienced insurance obstacles related to treatment or need help filing an appeal for a denied claim, contact the CHAMP helpline by phone at 888-614-5400 or email at ombuds@oasas.ny.gov.