January 21, 2022
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MTA Announces Best LIRR On-Time Performance in Modern History |
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Infrastructure and Technology Upgrades Improve Overall Rider Experience LIRR Forward Plan Addresses Root Causes of Delays Record Pace of Capital Work Reduces Vehicular Bridge Strikes and Reduces Risk of Delays Resulting from Grade Crossing Incidents MTA Long Island Rail Road President Phil Eng today announced that the LIRR’s 2021 total annual on-time performance (OTP) was the best since modern record-keeping began in the 1970s. The annual total, 96.3% of trains operating on-time over the course of the year, breaks the previous record of 95.9% set in 2020 and represents a 5.5 percentage point improvement over 2018’s annual on-time rate of 90.4%. The historic improvements are the result of efforts to systematically identify and address the root causes of all train delays, and the MTA’s accelerated capital work on the railroad with crews pursuing an unprecedented 100 capital projects across the system to modernize and transform the railroad’s infrastructure. “The LIRR is delivering for our customers, the consistent and reliable service they expect and deserve. We are proactively tackling longstanding issues through aggressive measures to eliminate, mitigate and prevent problems before they can become major disruptions,” LIRR President Eng said. “The LIRR Forward plan laid out the vision, but it was the LIRR workforce – working tirelessly and often thanklessly day in and day out – that deserves the credit for making the vision a reality.” The LIRR Forward Plan was initiated in April 2018 to address all train delays caused by matters within the railroad’s control, from combating switch and signal failures and broken rails to upgrading rail car reliability. Notable Improvements
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