DOS
August 22, 2023
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CONSUMER ALERT: New York Department of State’s Division of Consumer Protection Highlights Consumer Protection Resources Available to New Yorkers |
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Division of Consumer Protection Offers a Consumer Helpline, Mediation Services and Consumer Education to Help Protect New Yorkers from Fraud and Scams Follow the New York Department of State on Facebook, Twitter and Instagram for “Tuesday’s Tips” – Practical Tips to Educate and Empower New York Consumers on a Variety of Topics Secretary Rodriguez: “Scams and fraud are becoming more advanced and targeted every single day, and our Consumer Protection team has a variety of useful resources available for New Yorkers so they can stay informed, because we know an informed consumer is a smart consumer.” For this week’s Tuesday’s Tips, the New York Department of State’s Division of Consumer Protection highlights its resources that help consumers navigate today’s evolving marketplace. The Division of Consumer Protection is committed to assisting, protecting, educating and empowering New Yorkers and offers a variety of resources and tips to help New Yorkers stay safe and informed of their rights as consumers. Follow the New York Department of State on Facebook, Twitter and Instagram and check in every Tuesday for more practical tips that educate and empower New York consumers on a variety of topics. Sign up to receive consumer alerts directly to your email or phone here. “Our Division of Consumer Protection is committed to helping keep New Yorkers safe from fraudulent activities and unscrupulous businesses,” said Secretary of State Robert J. Rodriguez. “Scams and fraud are becoming more advanced and targeted every single day, and our Consumer Protection team has a variety of useful resources available for New Yorkers so they can stay informed, because we know an informed consumer is a smart consumer.” The mission of the New York State Division of Consumer Protection (DCP) is to protect, educate and advocate for consumers in an ever-changing economy. From educating the public on marketplace scam prevention, to protecting New Yorkers with direct assistance and mediation services on a variety of consumer complaints, to advocating consumers’ interest before legislative and regulatory bodies, DCP puts consumers first. RESOURCES AVAILABLE TO HELP NEW YORKERS: Consumer Helpline: 1-800-697-1220 Mediation Services
Any time a consumer has spent money in the marketplace on a good or service and did not get what they bargained for, DCP encourages them to file a complaint online at https://dos.ny.gov/consumer-protection or call the Consumer Helpline at (800) 697-1220 to request a complaint form. Consumer Education For more, visit www.dos.ny.gov/consumer-protection and follow DCP on Facebook www.facebook.com/nysconsumer and Twitter @NYSConsumer. Live Consumer Protection Presentations
Programming can be tailored to each organization, and each session is filled with current critical consumer protection guidance. For more information or to schedule a presentation, email DCPOutreach@dos.ny.gov or call 518-486-3933. |
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